Tailor-made support
Vendrediis much more than a platform. You benefit from a dedicated CSR expert for personalized support on all your CSR issues.
Vendrediis much more than a platform. You benefit from a dedicated CSR expert for personalized support on all your CSR issues.
ONBOARDING
Our CSR experts are on hand to help you frame and launch your commitment. At every stage, they shed light on your challenges with expertise and a smile.
Help in framing your approach: commitment policy, priority causes...
Platform configuration (SSO, tech integration, entity settings, etc.)
Integration of your engagement history (Non-profits partners, missions...)
Definition of a success plan: objectives, roles, KPIs...
Onboarding dedicated to administrators
SUPPORT
Whether it's monitoring your performance or sharing strategic advice, your dedicated expert is at your side!
Ongoing strategic and operational monitoring
Help with day-to-day management of the process
Co-construction workshops & sharing best practices
Regular monitoring and review
CSR EXPERTISE
At each stage of the project (process scoping, technical onboarding, day-to-day management, assessment...), our teams share useful content and resources with you.
Communication and promotion kit
CSR action plan templates and interactive guides
Monthly content curation based on your news
SUPPORT
For your administrators, employees or Non-profits, our support team answers all questions by email, telephone or live chat.
Support chat available Monday to Friday
A comprehensive, continuously enriched help center
Telephone assistance from our CSR experts
Expertise
Our experts, recognised specialists in CSR issues, will provide you with information and support on all your challenges.
Reactivity
Our teams are committed to answering all your questions and requests as quickly as possible.
Method
Structured support and resources for autonomy (documentation, FAQs, etc.)
Enthusiasm
Our teams help you with a smile, without losing sight of the radical ambition to act urgently.
AT THE LAUNCH
Help in framing your project
Definition of objectives, days of engagement, priority causes...
Help in selecting high-impact content for your space Vendredi
Identification of the necessary internal resources
Support for the successful adoption of the platform
Provision of a communication kit
Meetings and launch events
Setting up and training a community of ambassadors
Quick and easy to set up
Easy tech and SSO integration
Quick import of your employees
Customisation of the platform to your colours
IN THE DAY TO DAY
Every month, new content is proposed according to the latest CSR news with turnkey communication kits.
Ongoing identification of local partners to accelerate and expand your approach
Helping to animate your network of ambassadors
Technical and functional support (email, phone, chat) available from Monday to Friday for all users
Business support available around the clock by email, telephone and chat for local administrators and referents (ambassadors, Non-profits...).
STRATEGIC SUPPORT
Strategic monitoring meetings at 4 and 10 months
Ongoing support to assess and quantify your impact
Benchmarks to compare yourself to other companies and to get inspiration from best practices
Vendredi supports all your company's stakeholders!
CSR managers, local referents, ambassadors, employees or even Non-profits partners: our experts answer questions, advise and support all the stakeholders in your projects.
Don't leave without talking to us!
Our experts are here to help you
Our team of experts will be more than happy to answer your questions, for free!
